Contact Us
We'd love to hear from you
Get in Touch
Whether you're interested in our collections, have questions about a specific piece, or would like to discuss a bespoke commission, we're here to help.
Visit Our Atelier
25 Hatton Garden
London, EC1N 8BQ
United Kingdom
By appointment only
Opening Hours
Monday to Friday: 10am - 6pm
Saturday: 11am - 5pm
Sunday: Closed
Send Us a Message
Visit Our London Atelier
Getting Here
By Underground
Farringdon Station (Circle, Hammersmith & City, Metropolitan Lines, and Thameslink) is a 5-minute walk.
Chancery Lane Station (Central Line) is an 8-minute walk.
By Bus
Routes 17, 45, 46, and 63 stop at Farringdon Road.
Routes 8, 25, and 521 stop at Holborn Circus.
Parking
Nearest car parks are at Saffron Hill and Hatton Garden.
Limited metered street parking is available on surrounding streets.
Please note our atelier is by appointment only. Contact us to schedule your visit.
Frequently Asked Questions
Do I need an appointment to visit your atelier?
Yes, our Hatton Garden atelier operates on an appointment-only basis to ensure we can provide you with our full attention and personalized service. Please use our contact form or call us to schedule a visit.
How long does the bespoke design process take?
The timeline for bespoke pieces varies depending on complexity, but generally ranges from 4-8 weeks from initial consultation to completion. During your consultation, we'll provide a more accurate timeline specific to your project.
Do you offer international shipping?
Yes, we ship our ready-to-wear collections worldwide. International shipping includes tracking and insurance for peace of mind. Please note that any applicable customs duties and taxes are the responsibility of the recipient.
Can I have existing jewelry redesigned or reset?
Absolutely. We specialize in reimagining heirloom pieces and giving new life to existing jewelry. We can work with your stones, metals, or incorporate them into entirely new designs. Book a consultation to discuss your project.
Do you offer jewelry repairs and cleaning services?
Yes, we provide professional cleaning, repairs, and maintenance for all Riavv pieces, ensuring they remain beautiful for generations. We can also evaluate non-Riavv jewelry for potential repair services on a case-by-case basis.